Zoya 9Apps Terms and Conditions

Zoya 9Apps (hereinafter referred to as "we", "the platform", or "the site") is an online gaming and entertainment platform serving users in Bangladesh and internationally. As stated on this page, Terms and Conditions Forms the legal basis of the agreement between you and Zoya 9Apps.

By accessing our platform, creating an account, or using any of our services, you agree to these Terms and Conditions you will be considered to have fully accepted these terms. If you do not agree with these terms, please refrain from using our platform.

Our services are for users aged 18 and above only. If a minor creates an account by any means, it will be closed immediately and the balance may be forfeited.

Zoya 9AppsTo create an account, you must register with accurate and truthful information. Each individual may only operate one account. Creating multiple accounts is strictly prohibited.

• The name, address, and date of birth provided at registration must be accurate.
• A copy of your national ID or passport may be requested for account verification.
• Keeping your account password confidential is your responsibility.
• Operating multiple accounts from the same IP address or device may result in bonus cancellation.
• Transferring or selling your account to a third party is strictly forbidden.

Zoya 9Appsaccepts a variety of local and international payment methods, including bKash, Nagad, and Rocket. All transactions are secured through encryption.

• Deposits are generally credited to your account instantly.
• Withdrawal requests are typically processed within 1-24 hours.
• The payment method used for withdrawals must match the method used for deposits.
• Minimum deposit and withdrawal limits may vary depending on the payment method.
• Payments may be placed on hold for suspicious transactions pending verification.

Zoya 9Apps reserves the right to immediately suspend or close any account or transaction suspected of money laundering or other illegal activity, and is obligated to report such cases to the relevant authorities.

Zoya 9Apps Offers a wide range of bonuses — welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus comes with its own wagering requirements and expiry period.

• To withdraw bonus funds, a specified wagering requirement must be met first.
• A promotion may not be used more than once.
• Any detected attempt to abuse bonuses may result in account closure.
• Each bonus offer will automatically expire once its validity period ends.
• Zoya 9Apps reserves the right to modify or cancel any bonus offer at any time.

Zoya 9AppsAll games on are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every outcome is entirely random and not predetermined.

• The use of bots, automation software, or hacking tools is strictly prohibited.
• Intentionally exploiting game glitches or bugs is grounds for account termination.
• Colluding with other players to exploit or manipulate the system is not permitted.
• If a game is interrupted due to a technical issue, the bet may be considered void.
• In Live Casino games, the dealer's decision is considered final.

Any dispute regarding a game result must be raised with our support team within 72 hours. Complaints submitted after this window will not be accepted.

Protecting your personal information is one of our highest priorities. Zoya 9Apps Does not sell your information to any third party.

• All data is secured with SSL/TLS encryption.
• Your data is never shared with third parties except where required by law.
• Your information is used solely for service delivery, KYC verification, and fraud prevention.
• For more details, visit our Privacy Policy Read.

Zoya 9Apps We believe gaming should always be a source of enjoyment. We care deeply about the mental and financial wellbeing of our users.

• You can set deposit limits on your own account.
• You can temporarily close your account for a set period using the self-exclusion feature.
• If you notice signs of gaming addiction, our support team is here to help.
• We never encourage excessive gaming.

For any of the following reasons, Zoya 9Apps Your account may be suspended or permanently closed without prior notice for:

• Registering with false or misleading information.
• Attempting to abuse bonuses or engage in any form of manipulation.
• A single individual operating more than one account.
• Using hacking, bots, or any other unfair methods.
• Court orders or directives from regulatory authorities.

If your account holds a balance at the time of closure and no violations have occurred, the balance will be returned. However, in cases of fraudulent activity, the balance may be forfeited.